As the Organizational Effectiveness Manager for Xerox Global Security Services, Cynthia ensures that the security services organization is effectively managing the risk from the changing and dynamic threat landscape. Cynthia's responsibilities include assisting in the development and maintenance of the enterprise cybersecurity framework. Assessing security programs health, performance, and maturity. Facilitate development of security measures, metrics, KPIs, and KRIs that are designed to report on the organization effectiveness.
Previously, Cynthia worked as the manager of the Information Security Program Management Office providing supervision and governance for all Xerox Enterprise Information Security investment fund projects. She has over 15 years of IT security and project management experience and has worked for several companies as an operations excellence manager, senior program manager, process champion and risk manager.
Cynthia holds an MPA in Public Administration and Information Management from State University of New York College at Brockport; a BS degree in Business Administration and Marketing from SUNY Brockport. She is a member of Western NY ISACA Board.